Our Commitment to Player Safety
At 7pub, we take responsible gaming seriously. As a licensed online casino operating under PAGCOR regulations in the Philippines, we are committed to providing a safe and enjoyable gaming environment for all our players. We understand that while most people gamble for entertainment, some may develop gambling-related problems. That's why we've built comprehensive tools and resources to help you stay in control of your gaming habits.
Responsible gaming means playing within your means, understanding the risks, and recognizing when gambling stops being fun and starts becoming a problem. Whether you're spinning slots, playing bingo, or trying your luck at our casino games, 7pub wants you to enjoy the experience without negative consequences to your finances, relationships, or mental health.
This page outlines the tools, resources, and support available to all 7pub players in the Philippines. We encourage you to read through these guidelines and use the features we provide to maintain healthy gaming habits.
Signs of Problem Gambling
Problem gambling can affect anyone, regardless of age, income, or background. It's important to recognize the warning signs early so you can take action before gambling causes serious harm. Ask yourself these questions honestly:
- Do you spend more money or time gambling than you can afford?
- Have you lied to family or friends about how much you gamble?
- Do you chase losses by gambling more in an attempt to win back money you've lost?
- Have you borrowed money, sold possessions, or used money meant for bills to gamble?
- Do you feel restless, irritable, or anxious when not gambling?
- Has gambling caused problems in your relationships, work, or studies?
- Do you gamble to escape problems or relieve feelings of depression or anxiety?
- Have you tried to cut down or stop gambling but found it difficult?
If you answered "yes" to several of these questions, you may be experiencing problem gambling and should seek help. Remember, admitting you have a problem is the first step toward recovery, and there's no shame in asking for support.
Responsible Gaming Tools at 7pub
7pub provides a comprehensive suite of tools designed to help you manage your gaming activity and maintain control. All these features are available through your account dashboard and can be activated or modified at any time.
Deposit Limits
Set daily, weekly, or monthly limits on how much money you can deposit into your 7pub account. Once you reach your limit, you won't be able to deposit additional funds until the time period resets. Deposit limits help you stay within your budget and prevent impulsive overspending.
- Daily Limit: Maximum amount you can deposit in 24 hours
- Weekly Limit: Maximum amount you can deposit in 7 days
- Monthly Limit: Maximum amount you can deposit in 30 days
You can decrease your deposit limits immediately at any time. However, increases to deposit limits require a 72-hour waiting period to prevent impulsive decisions during emotional moments.
Loss Limits
Loss limits cap the total amount you can lose (deposits minus withdrawals) over a specified period. This tool is particularly useful for preventing the common trap of "chasing losses" – the dangerous behavior of continuing to gamble in an attempt to recover previous losses.
Set realistic loss limits based on what you can truly afford to lose. Remember that gambling should be treated as entertainment with a cost, not as a way to make money.
Session Time Limits
Long gaming sessions can lead to poor decision-making and loss of perspective. 7pub allows you to set session time limits that automatically log you out after a specified duration. You'll receive warnings at regular intervals to remind you how long you've been playing.
Taking regular breaks helps you stay alert, make better decisions, and maintain a healthy balance between gaming and other life activities.
Reality Check Reminders
Our reality check feature sends periodic pop-up notifications showing you how long you've been playing and your current session win/loss status. These reminders help you maintain awareness of time and money spent, preventing the common problem of losing track during extended gaming sessions.
Self-Exclusion Options
If you feel you need a break from gambling, 7pub offers flexible self-exclusion options:
- Cooling-Off Period: Temporarily suspend your account for 24 hours, 7 days, or 30 days. You won't be able to log in or access your account during this period.
- Long-Term Self-Exclusion: Close your account for 6 months, 1 year, or permanently. This is a serious step for players who recognize they have a gambling problem and need complete removal from the platform.
Self-exclusion is irreversible for the duration you select. During self-exclusion, you will not receive any marketing communications from 7pub, and any active bonuses will be forfeited. You can request self-exclusion by contacting our customer support team 24/7.
Tips for Healthy Gaming Habits
Even if you don't have a gambling problem, following these best practices will help ensure your gaming remains fun and harmless:
- Set a budget before you start: Decide how much money you can afford to lose (never money needed for bills, food, or other essentials) and stick to it.
- Treat gambling as entertainment, not income: Don't expect to make money from gambling. Think of any money you spend as the cost of entertainment, like going to a movie or concert.
- Never chase losses: If you're losing, don't increase your bets to try to win back what you've lost. This behavior leads to bigger losses and is a major warning sign of problem gambling.
- Take regular breaks: Step away from the screen every hour. Go for a walk, talk to someone, or do a different activity to maintain perspective.
- Don't gamble when upset or intoxicated: Gambling under emotional distress or while drinking impairs your judgment and can lead to poor decisions.
- Balance gambling with other activities: Make sure you spend time with family and friends, pursue hobbies, exercise, and maintain other interests outside of gambling.
- Monitor your time and spending: Keep track of how long you play and how much you spend. If these numbers are increasing, it may be time to reassess your habits.
- Don't borrow money to gamble: Never use credit cards, loans, or borrowed money to fund gambling. Only gamble with money you actually have and can afford to lose.
Help and Support Resources in the Philippines
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support to Filipino residents dealing with gambling addiction:
PAGCOR Responsible Gaming Program
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a comprehensive responsible gaming program that includes counseling services, education, and support for problem gamblers and their families. PAGCOR works with trained professionals who understand the unique challenges of gambling addiction in the Philippine context.
Visit the PAGCOR website or contact their responsible gaming hotline for assistance. Services are available in English, Filipino, and major Philippine languages.
National Center for Mental Health (NCMH)
The NCMH provides mental health services including treatment for behavioral addictions like problem gambling. They offer both in-patient and out-patient programs, individual counseling, group therapy, and family support services.
Contact the NCMH Crisis Hotline at 0917-899-USAP (8727) or visit their facility in Mandaluyong City, Metro Manila.
Gamblers Anonymous Philippines
Gamblers Anonymous (GA) is a fellowship of men and women who share their experiences, strength, and hope with each other to solve their common problem and help others recover from gambling addiction. GA meetings are held regularly in Manila, Cebu, Davao, and other major Philippine cities.
Find local GA meetings through their website or contact national coordinators for meeting schedules and locations near you.
7pub Customer Support
Our customer support team is available 24 hours a day, 7 days a week to help you activate self-exclusion, set deposit limits, or answer questions about responsible gaming tools. We treat all inquiries with complete confidentiality and respect.
Live Chat (available 24/7 in your account dashboard) | Email: [email protected]
Protecting Minors from Gambling
Online gambling is strictly prohibited for anyone under 21 years of age in the Philippines. 7pub takes underage gambling prevention seriously and employs multiple safeguards:
- Mandatory age verification during registration requiring valid government-issued identification
- Random age verification checks on existing accounts
- Blocking of accounts where we suspect false age information has been provided
- Educational content warning about the risks of underage gambling
Parents and guardians are encouraged to use parental control software on devices used by minors, monitor internet usage, and educate children about the risks of gambling. If you suspect a minor has accessed 7pub or any online gambling site, please report it to customer support immediately.
Our Regulatory Commitment
7pub operates under the regulatory oversight of PAGCOR and is committed to upholding the highest standards of player protection and responsible gaming. We regularly review and update our responsible gaming policies to align with international best practices and Philippine regulatory requirements.
Our staff receives ongoing training in responsible gaming practices and problem gambling identification. We work with external organizations and gaming regulators to continuously improve our player protection measures and support systems.
Your Safety Tools
7pub provides powerful features to help you stay in control of your gaming. All tools are accessible through your account dashboard 24/7.
Deposit Limits
Set daily, weekly, or monthly caps on how much you can deposit. Adjust limits anytime to match your budget.
Loss Limits
Cap your total losses over time. Prevent chasing losses and stay within your financial comfort zone.
Session Time Limits
Set maximum play time per session. Get logged out automatically to take healthy breaks.
Reality Check
Receive periodic reminders showing how long you've played and your current win/loss status.
Cooling-Off Period
Temporarily suspend your account for 24 hours, 7 days, or 30 days when you need a break.
Self-Exclusion
Close your account for 6 months, 1 year, or permanently if you need complete removal from gaming.
Need Help? We're Here
If you're concerned about your gambling habits or need someone to talk to, our support team is available 24/7. You're not alone.